FAQ – Frequently Asked Questions

• What are your office and access hours?
  Our office hours are M-F 8:30am-5pm. Access hours on climate-controlled units are 8:30am-5pm 7 days a week and for non climate-controlled units, you have access from 6am-9pm 7 days a week.

• Do I have to sign a long-term lease?
  No, the rental agreement for our storage units is on a month to month basis.

• Do I need a lock?
  Yes, you will need to provide your own lock.

• What payment methods do you accept?
  We accept cash, checks and money orders.

• Do you bill?
  No, we do not send out bills. You can either pay at our office or mail your payment in.

• When is my payment due?
  All rent is due on the first of each month with a 5 day grace period without a late fee but no access is allowed if rent is unpaid.